Nuance Communications is a leading provider of speech, imaging and customer interaction solutions for businesses and consumers around the world. Its technologies, applications and services make the user experience more compelling by transforming the way people interact with information and how they create, share and use documents. Every day, millions of users and thousands of businesses experience Nuance’s proven applications and professional services. For more information, please visit

Nuance’s enhanced voice biometrics portfolio draws upon the innovation and technology leadership of PerSay, (, a voice biometric company that Nuance acquired in 2010. The combination has accelerated innovation and the benefits that customers can achieve from deploying voice biometric solutions, including customer identification and verification across contact center, mobile devices and internet application environments. Further, these voice biometric solutions help businesses address critical security requirements such as risk management, regulatory compliance, and fraud and identify theft.

Nuance VocalPassword™ and Nuance FreeSpeech™, provide underlying technology for the world’s largest customer-facing voice biometrics deployments. These solutions handle millions of voiceprints and help address the security demands of leading financial institutions, telecom service providers, healthcare providers, enterprises, and law enforcement and government agencies.

UTOPY provides award-winning Customer Intelligence and Performance Optimization solutions powered by Speech Analytics, delivering the Voice of the Customer to enterprise decision-makers. With UTOPY solutions, free-flowing human conversations are transformed into actionable insight to strategically enrich the customer experience, optimize contact center performance, improve sales effectiveness and uncover competitive threats. UTOPY customers include innovative market leaders in financial services, insurance, healthcare, telecommunications, outsourcing, and retail. Headquartered in San Francisco, CA, with offices worldwide, the UTOPY team has extensive experience in speech analytics, business intelligence, contact center operations and business process improvement. For more information, visit or or call +1.866.44.UTOPY (+1.866.448.8679).